Please find below answers to the most commonly asked questions; if your query is not answered please e-mail us.
Q1. What time is check-in?
Check in time - from 12.00 hrs onwards. If you are arriving earlier than this, you can leave your luggage with the reception until the room is ready. If you are arriving to the hotel early and require the room, then you will need to book the room for the night before to ensure it is ready for you.
Q2. What time is check-out?
Check out time - before 12.00 hrs. Late check-outs are strictly subject to Hotel availability (an additional charge will apply).
Q3. My flight is in the afternoon/evening can I leave my luggage?
You can leave your luggage with the reception free of charge.
Q4. I am arriving to the Hotel late in the evening, is this a problem?
The reception is open 24 hrs. If you are arriving late please share your arrival time and contact number.
Q5. How do I reserve a room?
Please use our online reservations page to book securely online. To reserve a room we require your credit card/debit card details.
Q6. What is your cancellation policy?
Your Reservation Confirmation will contain the cancellation policy that applies to your reservation.
Q7. What type of payments do you accept? Do you accept Euros/Dollars?
We accept the following types of payment, Cash, Credit & Debit Cards (Visa, MasterCard). We only accept payment in INR. Unfortunately we do not accept payment in Euros(€) or Dollars($).
Q8. What time is breakfast served?
Morning continental breakfast is served daily, Mon-Fri 7.30am till 9.00am, Sat-Sun 8.00am till 9.30am. Earlier breakfast requests can be accommodated.
Q9. What do you serve for breakfast?
Our menu consists of: Cornflakes, Parathas with Yoghurt, Butter Jam and Toast, Cheese, Boiled Eggs, Fried Egg And Scrambled eggs, Tea and Coffee, Upma and Chirwa.
Q10. Does the Hotel have any Parking Facilities?
Yes the hotel has parking facilities with the risk taken by the owner.
Q11. Do you allow pets?
No, we do not allow any pets.
Q12. Are there tea/coffee making facilities in the room?
We have free tea/coffee making machines in all the rooms.
Q13. Do you have internet facilities / WiFi?
We have free WiFi with high speed internet and is accessible from all the rooms.
Q14. How do I get to the Hotel from Indira Gandhi International Airport?
Please see our location map given on the website.
Q15. Can I smoke in the room?
We have a strict NO-SMOKING policy in all our rooms. You can smoke in the balcony which is available in all the rooms.
Q16. Does the Hotel provide laundry facilities?
Yes the hotel provides laundry services on payable basis 24 hours.
Q17. Does the Hotel have an Elevator?
The hotel has an elevator.
Q18. How do I make a complaint?
Please mail us at email@example.com, firstname.lastname@example.org
Q19. What is the timing of Resturant?
12:30 PM to 3:00 PM of Lunch & 7:30 PM to 11:00 PM of Dinner.